Shipping & Returns

Shipping: We typically ship in-stock merchandise within 24-48 hours of receiving your order. Even though we try our best to get everything out to you in a timely manner, we do occasionally have delays. Orders placed after 12pm Monday - Friday, Sunday or on a holiday will be processes the following business day. All Saturday orders are shipped on Mondays. To guarantee delivery please select either 2nd day or next day deliver option. Careful Planet Toys offers USPS and UPS shipping domestically and international. See below for details of our shipping methods. Prices are calculated by product weights when placing your order. USPS Delivery Methods USPS Priority Mail Express Mail Parcel Post UPS Next Day Air Next Day Air Saver 2nd Day Air 3 Day Select Ground (5-9 business days) Packaging: We concentrate on the materials used to package our shipments! We use recycled boxes and sometimes pre-printed boxes for shipping. We are always looking for boxes to reuse. As a part of reducing waste, we keep all packing materials received from our maufacturers and use them to pack our shipments. We also shread our own news papers, phone books and magazines and use them as packing. International Shipping: We offer international shipping per USPS and UPS guidelines and prices. When submitting your shipping address, the total cost will be calculated. Returned Packages: If you are unable to accept your package and it is returned to us, we are happy to issue you a refund check, less hipping charges or you may have it delivered to you. If you would like us to redeliver it, please note that you are responsible for return shipping charges Incorrect Shipping Address: Please note that Careful Planet Toys is not responsibility for orders with incorrect shipping addresses. If your package is returned to us and you would like us to redeliver it, please note that you are responsible for return shipping charges. Return Policy: We stand behind all of our products, and want you to be satisfied with your purchase. If you wish to return or exchange an item, we require that the item be returned within 14 days of original receipt. Returns must be in saleable condition (HAVE NOT BEEN WORN, ALTERED or WASHED), with all original tags attached. We strongly encourage you to contact Careful Planet Toys with questions pertaining to a final sale item before purchasing. Please note that all shipping and handling costs are non-refundable. Shipping A Return Or Exchange To make a return or exchange, please send the item you wish to return in a securely sealed package. Returns or exchanges should be sent pre-paid and insured. Please include a copy of your original invoice with a reason and instructions for the return/exchange. Mail to: Careful Planet Toys: Customer Service 1629 Charlemagne Ct, Winter Garden Florida, 34787 Please note: Careful Planet Toys is not responsible for reimbursement or compensation of lost packages without proof of delivery to our returns facility. Also, we maintain the right to refuse credit of any return or exchange that does not comply with our return policy. Please review the policy or contact customer service with any questions prior to shipping a return or exchange. Refunds Once Careful Planet Toys has received your return, we will credit the original credit card account within 5-7 business days.